I'm getting the following error message when installing the last theme update:
Server Error
403 - Forbidden: Access is denied.
You do not have permission to view this directory or page using the credentials that you supplied.
I did the standard procedure to install the new theme with no luck. I logged out and logged in again with the same results. The file that I'm trying to install is salient.zip.
Is this a known issue with the last update?
Thank you,
Federico
Hey Federico, no - forbidden errors stem from server related issues. Have you tried to do it with FTP to bypass that? You would just need to head to the wp-content/themes directory, delete the salient folder and upload the new in its place. Just make sure to unzip the salient.zip before uploading that to the themes folder if you're going to use FTP.
Also remember to clear your browsers cache after you get the update in :)
Hey Federico, no - forbidden errors stem from server related issues. Have you tried to do it with FTP to bypass that? You would just need to head to the wp-content/themes directory, delete the salient folder and upload the new in its place. Just make sure to unzip the salient.zip before uploading that to the themes folder if you're going to use FTP.
Also remember to clear your browsers cache after you get the update in :)
Cheers
No problem installing the previous version but I will try the FTP to bypass the error with the last update.
Thanks for helping!