Fri, 16 Mar 2018 23:08:23 GMT [error] [client xx.xx.xx.xx] - www.lucianoblancato.it - AH01215: PHP Fatal error: Maximum execution time of 60 seconds exceeded in /web/htdocs/www.lucianoblancato.it/home/wp-includes/class-wp-image-editor-imagick.php on line 499: /web/htdocs/www.lucianoblancato.it/home/wp-admin/admin-ajax.php, referer https://www.lucianoblancato.it/wp-admin/admin.php?page=Salient&tab=1
"Note: The more images a demo imports, the longer the import will take. Any demos added in v8.0 and above include a full set of sample images and can take a minute to import. Because of this, if your demo fails to import, it’s most likely because your server PHP max_execution_time setting is set too low. max_execution_time can normally be set to 40 seconds to prevent server lockups from unresponsive scripts. If your demo import fails after loading for a little, you’ll need to increase it to at least 100 seconds to allow the import to complete. If you’re unfamiliar with editing PHP settings, your hosting company will be able to handle this for you."
If you contact your hosting provider, they will be able to alter that PHP value for you if you're not comfortable editing the php.ini
hello!
i have buy a Salient theme.
i have installed it in my blog.
i have download all need plugin.
i have activate the teme.
i have update it to last version.
now will go in SALIENT // DEMO IMPORTER and select DARK BLOG.
i click IMPORT DEMO and will start.... but the installation stops at 16%
you can help me? tnks
Hey there.
Your PHP Settings are likely not correct.
Also ensure you are running the PHP version 7.1 and not 7.2 as it is causing issues .
You can verify your PHP configuration limits by installing a simple plugin called WordPress phpinfo http://wordpress.org/extend/plugins/wordpress-php-info/
Recommended PHP configuration limits are as follows:
max_execution_time 60
memory_limit 256M
post_max_size 48M
upload_max_filesize 48M
Please have your host fix this up for you.
Regards
sorry but not work! :-(
see attached image!
Hello there,
Thank you for writing in once again and apologies for the trouble.
Can you please give us a temporary admin access to your site? We'll be in a better place to spot anything suspicious from here.
You can add new users by going to Users > Add New set the user and password for us, set the role to admin and send the info here. You can navigate here for more details; https://make.wordpress.org/support/user-manual/customizing-wordpress/managing-users-on-your-wordpress-site/adding-users-to-your-wordpress-site/
Hope to hear from you soon!
Regards
i can write user and password here?
or send it to your mail? (write me your mail)
you are inside?
Hey there,
Thanks for reaching in,
Seems to be a problem with you installation. Please contact your host. A lot of load time.
Regards
word press installation? or other?
i will go in demo importer and click.
the function start and stop at 11%.
i restart the function and it will work... and stop at 18%
i restart the function and it will work... and stop at 22%
i restart the function and it will work... and stop at 27%
i restart the function and it will work... and stop at 31%
its normal?
from server log
Fri, 16 Mar 2018 23:08:23 GMT [error] [client xx.xx.xx.xx] - www.lucianoblancato.it - AH01215: PHP Fatal error: Maximum execution time of 60 seconds exceeded in /web/htdocs/www.lucianoblancato.it/home/wp-includes/class-wp-image-editor-imagick.php on line 499: /web/htdocs/www.lucianoblancato.it/home/wp-admin/admin-ajax.php, referer https://www.lucianoblancato.it/wp-admin/admin.php?page=Salient&tab=1
now you can help me?
Hey,
this is covered in the documentation: http://themenectar.com/docs/salient/importing-demo-content/
"Note: The more images a demo imports, the longer the import will take. Any demos added in v8.0 and above include a full set of sample images and can take a minute to import. Because of this, if your demo fails to import, it’s most likely because your server PHP max_execution_time setting is set too low. max_execution_time can normally be set to 40 seconds to prevent server lockups from unresponsive scripts. If your demo import fails after loading for a little, you’ll need to increase it to at least 100 seconds to allow the import to complete. If you’re unfamiliar with editing PHP settings, your hosting company will be able to handle this for you."
If you contact your hosting provider, they will be able to alter that PHP value for you if you're not comfortable editing the php.ini