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  Public Ticket #150909
Theme Not working in WP 3.8
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  • Patrick started the conversation
    I repurchased your theme to use on my business website and have a couple of issues. First I was unable to install the theme using the WP dashboard. It simply failed several. I unzipped the file and uploaded all of the files to the wp-content/themes/salient/* and now it us showing up as an optional theme. However, when I try to preview it the preview fails (page does not load). Further when I try to activate it that also fails. Any suggestions are appreciated. thanks
  •  1,071
    ThemeNectar replied

    Hey Patrick, what was the error message upon trying to upload it through the dashboard? There's no issues with WP 3.8 as the majority of users are on that now and so is my testing environment & the live demo - If you can supply me a log in I will try to upload it through the dashboard or if you can supply me and FTP account I will do it that way as well. 

    Cheers :)

  • Patrick replied

    Thanks for the reply. I am now installing the theme in a subdomain.

    BTW...maybe this is not the place to ask this but I am working on my iMac with MAMP, MySql, PHP, etc and have installed Salient locally to do the heavy lifting. So after I did that I imported the sample filse and now I cannot get the site to run or see your files.  I keep getting the standard MAMP localhost index.php file. Can you point me to a resource that explains how to make this work on localhost with your theme making the theme files viewable locally?

    Thanks again for a great tool!!

  •  1,071
    ThemeNectar replied

    Hey Patrick,

    Here's the guide on correctly installing WordPress locally with MAMP in case you haven't seen it: http://codex.wordpress.org/Installing_WordPress_Locally_on_Your_Mac_With_MAMP

    In general, there's nothing different from your local server and a live one in regards to how the theme should behave or the sample data. Unfortunately I don't have a localhost exclusive guide of this.

    Cheers :)

  • Patrick replied

    sorry lost track of this thanks a bunch

  •   Patrick replied privately
  • Melissa replied

    I'm having this same exact problem..

  •  8,839


    ThemeNectar Support Team