I am wanting to sell a downloadable product and offer a dropdown menu that will serve up different downloads based on the software option chosen.
Basically, I sell presets for Lightroom, Aperture, and Photoshop and would like for the user to be able to select which software option they would like to download the preset for. Is that a feature available with the WooCommerce portion of this theme? If so, how? Thanks in advance!
Salient specially wouldn't have anything to with this - this seems to be a general question for the plugin WooCommerce. Here's the correct link to their support portal: http://www.woothemes.com/support/
Unfortunately Woo does not provide support unless a theme was purchased from them. Thanks anyway. This is their response: ----
Hi Casey,
Sorry for the trouble you are having here!
We are not able provide support for any of our free products as our support team is only available for paying WooThemes customers. There are plenty of docs covering our free products that you can find here: http://docs.woothemes.com/
Including our very helpful Self-Service-Guide to help troubleshoot WooCommerce issues: http://docs.woothemes.com/document/woocommerce-self-service-guide/
If you have purchased a product from us please do submit a ticket here, as this goes directly to our support team. - http://woothemes.zendesk.com/requests/new
If you have purchased a product, but have trouble accessing our Help Desk, please reply here with the order number for your purchase so we can look this up and help further.
Otherwise, I'd suggest you purchase an extension or reference our documentation for further assistance.
Thanks!
Learn more about how to get the best service possible when asking for support thanks to a stellar post from one of our top Support Ninjas - Stuart Duff!
Hey again Casey, yeah sorry I was unable to help you out more - it's just technically a custom modding job for a plugin Salient isn't a part of. You could always check out Microlancer if you want to hire a developer for a little bit :)
Hey Casey!
Salient specially wouldn't have anything to with this - this seems to be a general question for the plugin WooCommerce. Here's the correct link to their support portal: http://www.woothemes.com/support/
Cheers :)
Unfortunately Woo does not provide support unless a theme was purchased from them. Thanks anyway.
This is their response:
----
Hi Casey,
Sorry for the trouble you are having here!
We are not able provide support for any of our free products as our support team is only available for paying WooThemes customers. There are plenty of docs covering our free products that you can find here: http://docs.woothemes.com/
Including our very helpful Self-Service-Guide to help troubleshoot WooCommerce issues: http://docs.woothemes.com/document/woocommerce-self-service-guide/
If you have purchased a product from us please do submit a ticket here, as this goes directly to our support team. - http://woothemes.zendesk.com/requests/new
If you have purchased a product, but have trouble accessing our Help Desk, please reply here with the order number for your purchase so we can look this up and help further.
Otherwise, I'd suggest you purchase an extension or reference our documentation for further assistance.
Thanks!
Learn more about how to get the best service possible when asking for support thanks to a stellar post from one of our top Support Ninjas - Stuart Duff!
Maria
WooThemes Support
Hey again Casey, yeah sorry I was unable to help you out more - it's just technically a custom modding job for a plugin Salient isn't a part of. You could always check out Microlancer if you want to hire a developer for a little bit :)
Cheers