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  Public Ticket #1511820
Video background not loading on mobile
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  • jcdjulian started the conversation

    I'm working on a site using Salient. I've created a row with a video background at the top of my page, which you can view using the link. The video loads fine on desktop, but it doesn't load on mobile. If I "Request Desktop Version" on my Chrome app on iOS, the video does actually load. But on the regular mobile site, it instead loads my video preview image but never the video. Any ideas why?

  •  9,016
    Tahir replied

    Hey ,

    Please have a look at this Article :http://themenectar.com/docs/salient/page-builder-row/#video-background

    Can video backgrounds play on mobile devices? No – as mentioned in the video tutorial above, mobile devices do not allow autoplaying of videos for data usage reasons. Because the video background option is not meant to be used for information videos (with sound) and rather for videos that serve as a design element (no sound), the video background will be replaced with the preview image you supply.

    Best 


    ThemeNectar Support Team