I upgraded the WP installation to the V7.1 to avoid compatibility issue but after installing the plugin again, I still have the Error 500 and all WP is down.
Here is the message I have :
Parse error: syntax error, unexpected end of file, expecting ')' in /home/ecmtalenti/www/wp-content/themes/salient/nectar/nectar-vc-addons/nectar-addons.php on line 4350
Actually, when I open the "nectar-addons.php" file of Salient Theme, here are the 3 last lines of code I encountered :
Parse error: syntax error, unexpected end of file, expecting ')' in /home/ecmtalenti/www/wp-content/themes/salient/nectar/nectar-vc-addons/nectar-addons.php on line 4350
The Error code is suggesting that the file did not copy over 100% . Make sure to increase the server timeout and other php variable as suggested below .
It seems that the root cause of the issue looks like a bad FTP transfer of the Salient Theme to my WP installation . The opération have corrupted some php files. So I decided to completely remove the Theme and try a new installation with the ZIp files.
Hello,
I have installed and activated the Salient Theme in my wordpress installation.
But when I try to install the required plugin : "Salient WPBakery Page Builder", my WP site and admin totally crash : Error 500
The only way to recover my site is by opening an FTP connexion and deleting the "js_composer_salient" folder into "www/wp-content/plugins"
this problem do not occur with the optional plugins below:
- woocommerce
- contactform7
Could you provide me support to make the Page Builder work.
Thank you in advance
Rgds
ThemeNectar Support Team
Hey Again,
Your PHP Settings are likely not correct. Also ensure you are running PHP version 7.1 and not 7.2 as its incompatible .
You can verify your PHP configuration limits by installing a simple plugin called WordPress phpinfo http://wordpress.org/extend/plugins/wordpress-php-info/
Recommended PHP configuration limits are as follows:
Please have your hosting provider fix this for you so it can be installed correctly.
Also have a look at this url : https://themenectar.ticksy.com/ticket/1512639/ .
Thanks
ThemeNectar Support Team
Hello Tahir,
Thank you for quick reply . Here are the settings that the plugin WordPress phpinfo() shows in my WP installation.
PHP Version 7.0.27
max_execution_time 300
memory_limit 512M
post_max_size 130M
upload_max_filesize 128M
Is there any incompatibility issue with the "Salient WPBakery Page Builder" ?
Nota : I doubt that my provider will accept to change the PHP version if this is the root cause of the issue, don't you ?
Thank you for info
Rgds
If your hosting provider run "mod_secure" let him change the scanning time out settings, THEN the "Salient WPBakery Page Builder" works.
Hello,
I upgraded the WP installation to the V7.1 to avoid compatibility issue but after installing the plugin again, I still have the Error 500 and all WP is down.
Here is the message I have :
Parse error: syntax error, unexpected end of file, expecting ')' in /home/ecmtalenti/www/wp-content/themes/salient/nectar/nectar-vc-addons/nectar-addons.php on line 4350
Actually, when I open the "nectar-addons.php" file of Salient Theme, here are the 3 last lines of code I encountered :
array("iconsmind-Piramids" => "iconsmind-Piramids"),
array("iconsmind-Pizza" => "iconsmind-Pizza"),
array("iconsmind-Pizza-Slice" => "iconsmind-Pizza-Slice"),
The file ends with a "comma" . It looks like an error code into the php file
Any idea to solve this issue ?
@bjoen : my provider coud not figure out what "mod_secure" refer to, is it an apache configuration ?
@ecmtalent ,
Parse error: syntax error, unexpected end of file, expecting ')' in /home/ecmtalenti/www/wp-content/themes/salient/nectar/nectar-vc-addons/nectar-addons.php on line 4350
The Error code is suggesting that the file did not copy over 100% . Make sure to increase the server timeout and other php variable as suggested below .
Be.st
ThemeNectar Support Team
Hello,
It seems that the root cause of the issue looks like a bad FTP transfer of the Salient Theme to my WP installation . The opération have corrupted some php files. So I decided to completely remove the Theme and try a new installation with the ZIp files.
Rgds
A fresh installation of Salient theme seems to resolve the issue. The Page builder plugin is now working fine.
Thank you Tahir and bjoern for your support .
Rgds