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  Public Ticket #1518393
Update Failed: Update package not available.
Closed

Comments

  •  1
    zeals75 started the conversation
    March 26, 2018 at 2:38pm

    I can't update Salient from 8.5.3 to 8.5.5 through Envato Market plugin even there're token and Envato Market Items ID. Could you help me? Thanks!

  •  3,034
    Andrew replied
    March 26, 2018 at 5:18pm

    Hey there,

    Thanks for reaching in,

    Which error are you getting? Please share a screenshot. Also here are some alternative ways to update your theme. http://themenectar.com/docs/salient/updating-salient/

    Regards

  •  9,013
    Tahir replied
    March 27, 2018 at 11:57am

    Hey Again,

    Your PHP Settings are likely not correct. Also ensure you are running PHP version 7.1 and not 7.2 as its incompatible .

    You can verify your PHP configuration limits by installing a simple plugin called WordPress phpinfo http://wordpress.org/extend/plugins/wordpress-php-info/

    Recommended PHP configuration limits are as follows:

    • max_execution_time 60
    • memory_limit 256M
    • post_max_size 48M
    • upload_max_filesize 48M

    Please have your hosting provider fix this for you so it can be installed correctly. 

    Thanks 

    ThemeNectar Support Team 

  •  1
    zeals75 replied
    March 29, 2018 at 8:07am

    Success!

    Finally, I update to Salient 8.5.5 after regenerate a new token through Envato Market plugin.

    By the way, my PHP version is 7.0.28 and fulfill all recommended PHP configuration limits.

    Much appreciated!