Okay
  Public Ticket #1520300
YouTube Video Lightbox not showing in Firefox on Mac
Closed

Comments

  •  16
    Jen started the conversation

    Hi I have a video lightbox on the home page but its not launching as a lightbox in Firefox (is working in Chrome)


    I have updated EVERYTHING and I have cleared cache but its still opening in YouTube and not in the lightbox for me


  •  8,468
    Tahir replied

    Hey,

    Try Switching to the Magnific Lightbox Library in Salient Theme Options Panel -> General Settings-> Functionality as that supports https . If there is a plugin compatibility issue set "Theme Lightbox" to "None" .

    If you have Page Transitions Turned On Please Switch the Animated Transition Method to "Standard" in Salient Theme Options -> Page Transition Section.

    Also be sure to check/uncheck this Disable Fade Out On Click option : http://prntscr.com/8f3bj7

    Moreover if it doesnt work Turn off the Page Transitions and check for Browser Console Errors : https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors

    Thanks 


    ThemeNectar Support Team 

  •  16
    Jen replied

    Thanks Tahir,


    I tried all that. It DOES work in Chrome just not in Firefox

  •  8,468
    Tahir replied

    Hey Again,

    You seem to have added a text link to thee lightbox . Try using the the Video Lightbox VC Element: http://prntscr.com/ixhjpc . 

    Be.st


    ThemeNectar Support Team