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  Public Ticket #152119
Nectar Video Slide on Safari not working, and not looping in Chrome
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  • Ces started the conversation
    My Video slide works great on Firefox, but seems yo have some issues on Chrome and Safari. Chrome won't loop the video at the end unless I skip to another slide and then back. Safari will just display a green slide until the length of the video is over, then it just goes black. Thanks!
  •  1,077
    ThemeNectar replied

    Hey Ces!

    1. Yes, apparently this is an issue only for Chrome and is still under investigation.

    2. It seems you have an issue with your mp4 file which is what's called in Safari: http://www.whereveryougo.net/wp-content/uploads/2014/01/headerreel2.mp4.mp4 if your try playing that directly in Safari, nothing happens which leads me to believe it's either encoded incorrectly or corrupt.Can you try running your video through this converter and try using that mp4? http://video.online-convert.com/convert-to-mp4