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  Public Ticket #1523353
updating theme
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  • Natalia started the conversation

    I am having difficultly updating my Salient theme on my wordpress website. It is currently in version 4.0. I have downloaded the plugin Envato Wordpress Toolkit and my API Key is invalid. What do I do?

  •  8,425
    Tahir replied

    Hey Again,

    Try updating it manually .

    Please update to Salient Theme Version 8.5.5 and Salient VC 5.4.7. 

    If you are not seeing the Plugin Update Notification you need to uncheck the " Disable Theme Reccomended Plugin Notifications " Field in "Salient Theme Options Panel"  -> General Settings -> "Toggle Theme Features" Section .

    To get a list of Bug Fixes and new Feature addons in the Latest Theme update,  the changelog can be viewed here : http://themenectar.com/changelogs/salient.html .

    Update the theme by following this guide: http://themenectar.com/docs/salient/updating-salient/ .

    Best.


    ThemeNectar Support Team 

  • Natalia replied

    Thank you Tahir! I was able to update the theme. However, now my website is unable to load. All my coding still exists on the Edit Page. Is there something I am suppose to do? My website is www.natalia-caballero.com

  •  8,425
    Tahir replied

    Hey Again,

    If you have Page Transitions Turned On Please Switch the Animated Transition Method to "Standard" in Salient Theme Options -> Page Transition Section.

    Also be sure to check/uncheck this Disable Fade Out On Click option : http://prntscr.com/8f3bj7

    Moreover if it doesnt work Turn off the Page Transitions and check for Browser Console Errors : https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors

    Thanks


    ThemeNectar Support Team 

  • Natalia replied

    Thanks Tahir! So I tried Turning On the Switch to Standard and that did not work. I turned off the Animated Transition Method and I was able to see my Header Navigation. I opened my website in Safari rather than Google Chrome and I was able to see more of my website so I has to be something wrong with Google Chrome. This is the error message I saw: 

    Uncaught ReferenceError: mediaWiki is not defined
        at wikibits.js:243

    Do you know what that means?

  • Natalia replied

    Sorry! I posted the wrong error message. This is the correct one for my website:

    Uncaught TypeError: Cannot read property 'style' of null
        at front.js?ver=1.0.0&nocache=1:13
    IWxH4qUxAWQ?feature=oembed:1 Error parsing header X-XSS-Protection: 1; mode=block; report=https://www.google.com/appserve/security-bugs/log/youtube: insecure reporting URL for secure page at character position 22. The default protections will be applied.
    eJn-T_7HlD4?feature=oembed:1 Error parsing header X-XSS-Protection: 1; mode=block; report=https://www.google.com/appserve/security-bugs/log/youtube: insecure reporting URL for secure page at character position 22. The default protections will be applied.
    init.js?ver=8.5.5&nocache=1:7389 Uncaught TypeError: Modernizr.prefixed is not a function
        at $.DLMenu._init (init.js?ver=8.5.5&nocache=1:7389)
        at new $.DLMenu (init.js?ver=8.5.5&nocache=1:7356)
        at HTMLDivElement.<anonymous> (init.js?ver=8.5.5&nocache=1:7607)
        at Function.each (jquery.js?ver=1.12.4&nocache=1:2)
        at a.fn.init.each (jquery.js?ver=1.12.4&nocache=1:2)
        at a.fn.init.$.fn.dlmenu (init.js?ver=8.5.5&nocache=1:7601)
        at fullscreenMenuInit (init.js?ver=8.5.5&nocache=1:7620)
        at HTMLDocument.<anonymous> (init.js?ver=8.5.5&nocache=1:7693)
        at i (jquery.js?ver=1.12.4&nocache=1:2)
        at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4&nocache=1:2)


  •  8,425
    Tahir replied

    Hey Again,

    Could you try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Best


    ThemeNectar Support Team