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  Public Ticket #1523721
message box below the contact form is empty after form is submitted
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Comments

  •  1
    cburn started the conversation

    Hi,

    After I went live with the site, suddenly the message box below the contact form is empty after the form is submitted. It use to have a message in it, but now nothing. I’m using v5.0.1. How do I get the message to appear back in the box. The form works but the box is an eyesore and confusing as well. Could it be a theme issue?

    Thanks!

  •  1
    cburn replied

    After I added the work-around code I found on another forum

    div.wpcf7-display-none {display: none;}

    I still have a green box, so I removed the code.

    Any other suggestions?

    Thanks!

  •  8,467
    Tahir replied

    Hey Again,

    Please update to Salient Theme Version 8.5.5 and Salient VC 5.4.7. 

    If you are not seeing the Plugin Update Notification you need to uncheck the " Disable Theme Reccomended Plugin Notifications " Field in "Salient Theme Options Panel"  -> General Settings -> "Toggle Theme Features" Section .

    To get a list of Bug Fixes and new Feature addons in the Latest Theme update,  the changelog can be viewed here : http://themenectar.com/changelogs/salient.html .

    Update the theme by following this guide: http://themenectar.com/docs/salient/updating-salient/ .

    Best.


    ThemeNectar Support Team 

  •  1
    cburn replied

    Thanks Tahir, but it's all up to date. New site. CF7 was submitting properly with message in the box before I went live with the site. I had the host upgrade the php7 as well. Any other suggestions?

  •  8,467
    Tahir replied

    Hey Again,

    Add this into the Custom CSS box located in your Salient Options panel (All custom css provided is tested in the Live Browser so it will work as intended . If you cant see any changes make sure there is no red cross in the Custom CSS Box as that syntax error would cause all css below it to not show up on the Frontend):

    div.wpcf7-mail-sent-ok {
        color: #398f14 !important;
    }

    Thanks


    ThemeNectar Support Team 

  •  1
    cburn replied

    Perfect, as usual. Really appreciate you!