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  Public Ticket #152545
Text and Video Displaying Differently in Browsers
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Comments

  •  3
    Mark started the conversation
    Hello, I have been working on designing a new website with Salient. While seeing how the site looks in different browsers (Chrome, Safari, Firefox) I have noticed that text sizes change, and actually the video will not play in Firefox. Any suggestions?
  •  1,070
    ThemeNectar replied

    Hey Mark,

    1. The only way the text size could change is if the browser windows were at a different size since it changes in every viewport offered.

    2. Without a URL I can only give you my best guess: Some servers require you to add the media types supported in the .htaccess file in order for them to parse the files. Open up your .htaccess file located in the root of your WordPress install and add this:

    AddType video/mp4 mp4 
    AddType video/mp4 m4v 
    AddType video/ogg ogv 
    AddType video/webm webm 
    AddType video/webm webmv

    Cheers  :)

  •  3
    Mark replied

    Thanks for the reply!

    1.  The browser windows were/are about the same sizes, but I will double check.  Thanks.

    2.  So I am developing the site locally with Mamp before I get it live on my server.  Once I get it up, I will make another post if the problem persists.  Thanks for this code.

    3.  I did not mean to make this thread private, so if it is helpful for anyone else, you can make it public.  No worries.

    Cheers!

  •  1,070
    ThemeNectar replied

    Hey again!

    I just made it public & sounds good :)

    Cheers

  •  3
    Mark replied

    Hello Again,

    So I have the website live, and it appears that my video slider is not working in Firefox, or Safari browsers.  I tried modifying the .htacess file with no luck.  My website is www.themindofmark.org.  Thanks for the help!

    Cheers!

  •  1,070
    ThemeNectar replied

    Hey Mark!

    I've just checked your URL in Firefox and can see the video loading in normally - have you sorted this?

  •  3
    Mark replied

    Howdy! 

    Yes, it appears that the video is now loading in all browsers.  Thanks!

  • Heath replied

    Did you do any other changes to get this working? other than adding the media types to the htaccess file

  •  8,839
    Tahir replied

    Hey Heath!

    Please also try running the videos through the online convertors to fix and encoding or codec issues as mentioned in Section 3.1 Troubleshooting Video Backgrounds in the user guide : http://themenectar.com/docs/salient.pdf .

    Thanks


    ThemeNectar Support Team