Okay
  Public Ticket #1527500
sidebar menu
Closed

Comments

  • andreixerri started the conversation
    April 3, 2018 at 3:08pm

    Hi, 

    I would like to inquire re sidebar menu. How can i create and allocate the sidebar menu without my website freezing oplease?


    I'd appreciate the help

    Andrei 

  • andreixerri replied
    April 3, 2018 at 3:27pm

    I have a problem that when i assgin the side bar menu or even if i deactivate the menu the website freezes .


    May i have some help with this thanks?

    Andrei

  •  9,012
    Tahir replied
    April 4, 2018 at 12:46pm

    Hey Again,

    Do you have some html tags inside the menu titles ?. Also assign the sidebar a menu so i can see the freezing issue.

    Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.

    Thanks 

    ThemeNectar Support Team 

  • andreixerri replied
    April 4, 2018 at 3:18pm

    hi tahir, yes sure. Thanks for the help. You may login in via: www.ak-artistry.com/wp-admin

    Username: andrei

    Pass: cirillu1000


    Thanks 

    Andrei

  •  9,012
    Tahir replied
    April 7, 2018 at 12:48pm

    Hey Again,

    Sorry for the late turn around, we can get overwhelmed sometimes by the number of tickets. 

    Please update to Salient Theme Version 8.5.5 and Salient VC 5.4.7. 

    If you are not seeing the Plugin Update Notification you need to uncheck the " Disable Theme Reccomended Plugin Notifications " Field in "Salient Theme Options Panel"  -> General Settings -> "Toggle Theme Features" Section .

    To get a list of Bug Fixes and new Feature addons in the Latest Theme update,  the changelog can be viewed here : http://themenectar.com/changelogs/salient.html .

    Update the theme by following this guide: http://themenectar.com/docs/salient/updating-salient/ .

    Please clear your cache using this guide: https://themenectar.ticksy.com/article/6226/ 

    Best.

    ThemeNectar Support Team