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  Public Ticket #1530071
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  •  2
    Lucy started the conversation

    Hi, 

    On Safari, responsive iPad mode- the still image displays oddly with a white line above it. 

    Please can I get some help with this? I have attached a screenshot for your reference. 

    Many thanks, 

  •  8,425
    Tahir replied

    Hey Again,

    Please update to Salient Theme Version 8.5.5 and Salient VC 5.4.7. 

    If you are not seeing the Plugin Update Notification you need to uncheck the " Disable Theme Reccomended Plugin Notifications " Field in "Salient Theme Options Panel"  -> General Settings -> "Toggle Theme Features" Section .

    To get a list of Bug Fixes and new Feature addons in the Latest Theme update,  the changelog can be viewed here : http://themenectar.com/changelogs/salient.html .

    Update the theme by following this guide: http://themenectar.com/docs/salient/updating-salient/ .

    Best.


    ThemeNectar Support Team 

  •  2
    Lucy replied

    Hi Tahir, 

    I have updated the theme to the updated version however I am still getting the problem on iPad. Could you check it on your end to see if it is working for you? 

    Many thanks, 

    Julie

  •  8,425
    Tahir replied

    Sorry for the late turn around, we can get overwhelmed sometimes by the number of tickets. 

    You need to update the Page builder as well. 

    Please see VC update instructions in here: https://themenectar.ticksy.com/article/5182/

    Thanks


    ThemeNectar Support Team