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  Public Ticket #1534212
Fancy box equal height
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Comments

  • delalcengiz started the conversation

    Hello!

    I use 4 fancy boxes on a couple of pages on my site and I discovered that on large screens the last box get higher than the rest. I use equal hight on the row and have set all of the fancy boxes to same hight.

    Thank you // Delal

  •  9,012
    Tahir replied

    Hey Again,

    Simply increase the Min Height in here : http://prntscr.com/j2xgn4 . 

    Best


    ThemeNectar Support Team 

  • delalcengiz replied

    Hi Tahir!

    Thanks for your answer. All boxes were already set to min hight 450px on all four boxes, and all background-images are same size. That is why it is so strange...


    Best regards, Delal

  •  3,034
    Andrew replied

    Hello there,

    Thank you for writing in once again and apologies for the trouble.

    Can you please give us a temporary admin access to your site? We'll be in a better place to spot anything suspicious from here.

    You can add new users by going to Users > Add New set the user and password for us, set the role to admin and send the info here. You can navigate here for more details; https://make.wordpress.org/support/user-manual/customizing-wordpress/managing-users-on-your-wordpress-site/adding-users-to-your-wordpress-site/

    Hope to hear from you soon!
    Regards

  •   delalcengiz replied privately
  • delalcengiz replied

    Hey Theme Nectar!

    Just wondering if you are working on the problem. The client is waiting for us to solve the problem.

    Thank you // Delal

  •  9,012
    Tahir replied

    Hey Again,,

    They need to be atleast 465 for all of them to be equal as the last 2 boxes has double line text. 

    Be.st 


    ThemeNectar Support Team 

  • delalcengiz replied

    Hi!

    That is not the answer, I'm afraid. I just tried at 465 and still the same problem, on really large screens and on smaller screens.

    // Delal


  •  9,012
    Tahir replied

    Just set it to 480 and there is no gap now . 

    Be.st 


    ThemeNectar Support Team 

  • delalcengiz replied

    No, still the same problem in Safari but I tried it in Firefox and there is no problem in Firefox. Maybe a browser problem.


  •  9,012
    Tahir replied

    Hey Again,

    Please clear your cache using this guide: https://themenectar.ticksy.com/article/6226

    Best.


    ThemeNectar Support Team 

  • delalcengiz replied

    Still the same problem :(

  •  9,012
    Tahir replied

    Hey Again,

    Try changing it to 500px and check . 

    Be.st


    ThemeNectar Support Team 

  • delalcengiz replied

    Tried, not working!!!

  •  9,012
    Tahir replied

    Seems to be alright now on Safari : http://prntscr.com/j3rd1i .

    Best.


    ThemeNectar Support Team 

  • delalcengiz replied

    Hi Tahir!

    I had to set the height to 650 and now it works...but I think the section is to high. Is there a way to set the height to less on small screens, when the boxes are stacked on top of each other?

    Thanks // Delal

  •  9,012
    Tahir replied

    Hey Again,

    Add this into the Custom CSS box located in your Salient Options panel (All custom css provided is tested in the Live Browser so it will work as intended . If you cant see any changes make sure there is no red cross in the Custom CSS Box as that syntax error would cause all css below it to not show up on the Frontend):

    @media and (max-width: 1000px) {
        .meta-wrap {
            min-height: 400px !important;
        }
    }

    Thanks


    ThemeNectar Support Team 

  • delalcengiz replied

    Hi Tahir!

    The code is not working, it is not making any changes and I get an error message.

    Thank you // Delal

  •  9,012
    Tahir replied

    This is the correct css .

    Add this into the Custom CSS box located in your Salient Options panel (All custom css provided is tested in the Live Browser so it will work as intended . If you cant see any changes make sure there is no red cross in the Custom CSS Box as that syntax error would cause all css below it to not show up on the Frontend):

    @media only screen and (max-width: 1000px) {
        .meta-wrap {
            min-height: 400px !important;
        }
    }

    Thanks


    ThemeNectar Support Team 

  • delalcengiz replied

    Nope! Still not working!

    The sections are not getting any smaller, but the problems with the strange padding is coming back.

    Thank you!

  •  9,012
    Tahir replied

    Hey Again, Hope you had a Great Weekend, 

    Sorry for the delay .

    I cant seem to view the css i provided . Also the css seems to be working as intended while adding it to the Live Browser: http://prntscr.com/jbxbio . 

    Best


    ThemeNectar Support Team