The current version of Salient Visual Composer is not compatible with PHP7 and is causing some errors. I have researched and found that there is a newer version than what is installed - my current version is 5.2.4
Hey there, I have tried everything prescribed in all of these support posts to get the Visual Composer working in Salient theme and nothing works. I even spent money thinking if I bought the Salient theme updated version and tried to reinstall it, then I would be able to fix it. Even that doesn't work.
I have deactivated all my plugins, that did not work. Have installed the PHP plugin, that hasn't reported anything and everything in my system is updated.
Do you have any other solutions that might stop me from throwing Wordpress and the Salient theme at the wall?
Hi Andrew, we're having the same issue as well. We're running PHP 7 / WP 4.9.6 / Salient 8.5.6 and WooCommerce 3.4.2. When I turn off WooCommerce the Page Builder comes back up. Not sure if this helps with the below comments.
The current version of Salient Visual Composer is not compatible with PHP7 and is causing some errors. I have researched and found that there is a newer version than what is installed - my current version is 5.2.4
Hey there,
The current version of the theme works best with PHP 7.1
You can verify your PHP configuration limits by installing a simple plugin called WordPress phpinfo http://wordpress.org/extend/plugins/wordpress-php-info/
Also setup your config to match this recommended values.
max_execution_time 60
memory_limit 256M
post_max_size 48M
upload_max_filesize 48M
Regards
Hey there, I have tried everything prescribed in all of these support posts to get the Visual Composer working in Salient theme and nothing works. I even spent money thinking if I bought the Salient theme updated version and tried to reinstall it, then I would be able to fix it. Even that doesn't work.
I have deactivated all my plugins, that did not work. Have installed the PHP plugin, that hasn't reported anything and everything in my system is updated.
Do you have any other solutions that might stop me from throwing Wordpress and the Salient theme at the wall?
Hello there,
Thank you for writing in once again and apologies for the trouble.
Can you please give us a temporary admin access to your site? We'll be in a better place to spot anything suspicious from here.
You can add new users by going to Users > Add New set the user and password for us, set the role to admin and send the info here. You can navigate here for more details; https://make.wordpress.org/support/user-manual/customizing-wordpress/managing-users-on-your-wordpress-site/adding-users-to-your-wordpress-site/
Hope to hear from you soon!
Regards
I have the same issue, please help via my ticket.
Hi Andrew, we're having the same issue as well. We're running PHP 7 / WP 4.9.6 / Salient 8.5.6 and WooCommerce 3.4.2. When I turn off WooCommerce the Page Builder comes back up. Not sure if this helps with the below comments.
Hey Guys,
Your PHP Settings are likely not correct.
You can verify your PHP configuration limits by installing a simple plugin called WordPress phpinfo http://wordpress.org/extend/plugins/wordpress-php-info/
Recommended PHP configuration limits are as follows:
If changing the values does not work check for server php errors using this guide: http://premium.wpmudev.org/blog/your-complete-guide-to-troubleshooting-wordpress/ . It would be best to contact the hosting provider and have them look into this as they are aware of the Server Configuration Details .
Best
ThemeNectar Support Team