Okay
  Public Ticket #1550879
Nectar Slider
Closed

Comments

  •  2
    Lucy started the conversation
    April 23, 2018 at 11:51am

    Hi, 

    When I open the website on the laptop or ipad for the first time, the box where the header images go appears empty and just dark grey for a little while with thin white diagonal lines. Is there a way to fix this? 

    Thanks, 

    Julie

  •  9,012
    Tahir replied
    April 23, 2018 at 12:36pm

    Hey Again,

    Yes thats because its loading the images . And the thin lines are a preloader.

    Be.st 

    ThemeNectar Support Team 

  •  2
    Lucy replied
    April 23, 2018 at 12:55pm

    Hi Tahir, 

    Thanks, is there a way to switch off the preloader?

    Julie

  •  9,012
    Tahir replied
    April 23, 2018 at 1:11pm

    Hey Again,

    Add this into the Custom CSS box located in your Salient Options panel (All custom css provided is tested in the Live Browser so it will work as intended . If you cant see any changes make sure there is no red cross in the Custom CSS Box as that syntax error would cause all css below it to not show up on the Frontend):

    .nectar-slider-loading {
    background-image: none !important;
    background-color: #fff !important;
}

    Thanks

    ThemeNectar Support Team 

  •  2
    Lucy replied
    April 23, 2018 at 1:13pm

    Perfect thanks! :o)