Okay
  Public Ticket #1555415
Bug with forms
Closed

Comments

  • Jeffrey started the conversation

    Hello, first off I need to say I am loving your theme. I have purchased it and had clients purchase it now several times. And I have submitted a few tickets in the past, but I was able to manage to find a fix. But this issue, I am lost and can not figure it out. It is the forms on both the contact page and checkout page. When going to those pages from links inside the site, for example, going to the contact form from a call to action button, or going to the checkout page from the cart page, the forms and text are off. And strange. But if your refresh the page then it is fixed and looks right. I hope you can help with this one because I am lost on this. Thanks

  • Jeffrey replied

    Oh and I forgot to add another strange bug. It is on this page - https://platinumcask.com/membership/

    The memberships on the bottom that are in the fancy boxes, I aded links to their product pages, and when I check inspect element, I can see right link there, but clicking on the fancy box does not go there. It just goes no where. Yah both of these bugs got me stump.

  •  8,426
    Tahir replied

    Hey Again,

    If you have Page Transitions Turned On Please Switch the Animated Transition Method to "Standard" in Salient Theme Options -> Page Transition Section.

    Also be sure to check/uncheck this Disable Fade Out On Click option : http://prntscr.com/8f3bj7

    Moreover if it doesnt work Turn off the Page Transitions and check for Browser Console Errors : https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors

    Best


    ThemeNectar Support Team 

  • Jeffrey replied

    Hello Tahir, thanks fro that. I disabled the fade and it seems to be working. I appreciate your help. I am just wrapping up this project now and will be doing testing. Hopefully all if good. Cheers