Okay
  Public Ticket #1559808
Syntax error
Closed

Comments

  •  6
    thestoryhaus started the conversation
    May 1, 2018 at 1:28am

    I have manually uploaded Salient and used the WP install feature and it keeps crashing the site. 

    WP is updated to 4.9.5.

    Please advise what might be causing this.

    http://www.diamondsgear.com

  •  9,012
    Tahir replied
    May 2, 2018 at 10:30am

    Hey 

    Your PHP Settings are likely not correct. Also ensure you are running PHP version 7.1 and not 7.2 as its incompatible .

    You can verify your PHP configuration limits by installing a simple plugin called WordPress phpinfo http://wordpress.org/extend/plugins/wordpress-php-info/

    Recommended PHP configuration limits are as follows:

    • max_execution_time 60
    • memory_limit 256M
    • post_max_size 48M
    • upload_max_filesize 48M

    Please have your hosting provider fix this for you so it can be installed correctly. 

    Thanks 

    ThemeNectar Support Team