Comments OnDaFunnels started the conversationMay 1, 2018 at 12:17pmWhen trying to install the parent theme the site goes to a broken link. 3,034Andrew repliedMay 2, 2018 at 7:08amHello there, Thank you for writing in once again and apologies for the trouble. Can you please give us a temporary admin access to your site? We'll be in a better place to spot anything suspicious from here. You can add new users by going to Users > Add New set the user and password for us, set the role to admin and send the info here. You can navigate here for more details; https://make.wordpress.org/support/user-manual/customizing-wordpress/managing-users-on-your-wordpress-site/adding-users-to-your-wordpress-site/ Hope to hear from you soon!Regards1 LikeOnDaFunnels repliedMay 2, 2018 at 8:21amOf course, I was under the impression that your service includes loading and configuring the theme to be like in the demo.I've already fixed that issue. I changed the max file size in godaddy's cPanel. But the interface looks different from the demo. The user is: [email protected]The password is: mgCER5YNkjwrwSlglFNhs(%oThanks for your help 9,012Tahir repliedMay 2, 2018 at 10:18amHey Your PHP Settings are likely not correct. Also ensure you are running PHP version 7.1 and not 7.2 as its incompatible . You can verify your PHP configuration limits by installing a simple plugin called WordPress phpinfo http://wordpress.org/extend/plugins/wordpress-php-info/ Recommended PHP configuration limits are as follows: max_execution_time 60memory_limit 256Mpost_max_size 48Mupload_max_filesize 48M Please have your hosting provider fix this for you so it can be installed correctly. Also have a look at this Article :http://themenectar.com/docs/salient/installation/ .Best ThemeNectar Support Team Sign in to reply ...
When trying to install the parent theme the site goes to a broken link.
Hello there,
Thank you for writing in once again and apologies for the trouble.
Can you please give us a temporary admin access to your site? We'll be in a better place to spot anything suspicious from here.
You can add new users by going to Users > Add New set the user and password for us, set the role to admin and send the info here. You can navigate here for more details; https://make.wordpress.org/support/user-manual/customizing-wordpress/managing-users-on-your-wordpress-site/adding-users-to-your-wordpress-site/
Hope to hear from you soon!
Regards
Of course,
I was under the impression that your service includes loading and configuring the theme to be like in the demo.
I've already fixed that issue. I changed the max file size in godaddy's cPanel. But the interface looks different from the demo.
The user is: [email protected]
The password is: mgCER5YNkjwrwSlglFNhs(%o
Thanks for your help
Hey
Your PHP Settings are likely not correct. Also ensure you are running PHP version 7.1 and not 7.2 as its incompatible .
You can verify your PHP configuration limits by installing a simple plugin called WordPress phpinfo http://wordpress.org/extend/plugins/wordpress-php-info/
Recommended PHP configuration limits are as follows:
Please have your hosting provider fix this for you so it can be installed correctly.
Also have a look at this Article :http://themenectar.com/docs/salient/installation/ .
Best
ThemeNectar Support Team