Comments SaraFG8 started the conversationMay 15, 2018 at 10:18pmHi, So I've created a custom link for the page section called "Équipe" in the main menu. The custom link works great, but once you click on it the header menu does not work anymore. So I need a way to fix this or another way to link to a section of a page. Help please! :) Thank you in advance!fg8.ca 8,998Tahir repliedMay 16, 2018 at 6:22pmHey Sara,Thats weird,If you have Page Transitions Turned On Please Switch the Animated Transition Method to "Standard" in Salient Theme Options -> Page Transition Section. Also be sure to check/uncheck this Disable Fade Out On Click option : http://prntscr.com/8f3bj7 Moreover if it doesnt work Turn off the Page Transitions and check for Browser Console Errors : https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_ErrorsBest ThemeNectar Support Team SaraFG8 repliedMay 18, 2018 at 5:48pmHi Tahir,Thank you for your answer.I've tried everything and it is still not working... :(Do you have anything else to suggest?ThanksSara 8,998Tahir repliedMay 21, 2018 at 9:56amHey Again, Hope you had a Great Weekend, Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url. Thanks ThemeNectar Support Team webadmin_smartsurf repliedSeptember 25, 2018 at 7:24amHello,Did you actually find out what is going on here? I am experiencing the same issue.Custom links to section, works on my landing page, but not on other pages.Additionally, testing the menu with live preview, had it working properly, just scrolling to the section of the custom link within the page.webadmin_smartsurf repliedSeptember 25, 2018 at 8:24amGreetings once more.Figured out it had to do with Greek characters slugs on links.Although we can override by changing the slug with English characters, this needs to be fixed for SEO purposes.thank you in advance Sign in to reply ...
Hi,
So I've created a custom link for the page section called "Équipe" in the main menu.
The custom link works great, but once you click on it the header menu does not work anymore.
So I need a way to fix this or another way to link to a section of a page.
Help please! :)
Thank you in advance!
fg8.ca
Hey Sara,
Thats weird,
If you have Page Transitions Turned On Please Switch the Animated Transition Method to "Standard" in Salient Theme Options -> Page Transition Section.
Also be sure to check/uncheck this Disable Fade Out On Click option : http://prntscr.com/8f3bj7
Moreover if it doesnt work Turn off the Page Transitions and check for Browser Console Errors : https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors
Best
ThemeNectar Support Team
Hi Tahir,
Thank you for your answer.
I've tried everything and it is still not working... :(
Do you have anything else to suggest?
Thanks
Sara
Hey Again, Hope you had a Great Weekend,
Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.
Thanks
ThemeNectar Support Team
Hello,
Did you actually find out what is going on here? I am experiencing the same issue.
Custom links to section, works on my landing page, but not on other pages.
Additionally, testing the menu with live preview, had it working properly, just scrolling to the section of the custom link within the page.
Greetings once more.
Figured out it had to do with Greek characters slugs on links.
Although we can override by changing the slug with English characters, this needs to be fixed for SEO purposes.
thank you in advance