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  Public Ticket #157933
Video Slide not working in safari browser
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Comments

  • Benedict Eduard started the conversation
    Video in slide doesn't show up in safari. We upload webm video type file.
  • Benedict Eduard replied

    Just found the answer

  • Tobias replied

    Hi

    I'm having an issue with my video showing in safari, it works fine with chrome and FF, any ideas?

    http://www.earl-productions.com/beta2

    Thanks

  •  8,940
    Tahir replied

    Hey Tobias!

    Please see Section 3.1 Troubleshooting Video Backgrounds in the user guide : http://themenectar.com/docs/salient.pdf .

    Cheers


    ThemeNectar Support Team 

  • [deleted] replied

    hi, I am Toby's developer and we are trying to solve the video issue on safari.

    I add the code for .htaccess file, I also converted video to web, mp4 and ogv type and uploaded from backend but the slider still doesn't work on safari. 

    Can you help us please?

    Thanks,

  •  1,086
    ThemeNectar replied

    Hey Kevin, the mp4 you've provided is leading to a 404:

    http://earl-productions.com/beta2/wp-content/uploa...

    Please check to make sure the link is correct :)


  • Tobias replied

    Thanks! That was the issue! Relief!

    I was wondering how we can guarantee the video height can be set to 100% and not cropped with the footer sitting perfectly at the bottom of the scroll with no additional bg as it seems to have on ours on screens large enough to encompass homepage content and more?

    Is there also a way to add play and mute buttons to the video?

    Thanks again in advance for your fast response!!

  • Tobias replied

    Just a thought as regards my last question. If it helps I have the videos also hosted on Vimeo and YouTube, so if the answer for self hosting is no then is there a way through Vimeo or YouTube to enable this and have these control options visible like an embed?

  •  8,940
    Tahir replied

    Hey Tobias!

    Unfortunately this would require some custom development. If you really need this modification done you could head on over to microlancer which is a service from Envato that offers paid WordPress customizations. I'm sure a developer on there would be able to wrap this up for you :)

    All the best.


    ThemeNectar Support Team 

  • Tobias replied

    Thanks, I'll look into it but where you referring to my issue with 'guarantee the video height can be set to 100% and not cropped with the footer sitting perfectly at the bottom of the scroll with no additional bg'?


  •  8,940
    Tahir replied

    Hey Tobias!

    I can not guarantee it as have not done something like yours before. 

    All the Best.


    ThemeNectar Support Team