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  Public Ticket #1579964
Search Results showing Code
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  • Adam started the conversation
    May 18, 2018 at 5:13pm

    Hello, 

    when I search for something on my site, the search results page is showing snippets of the page code instead of an excerpt of the page. 

    Do you know what's causing this?

  •  9,016
    Tahir replied
    May 21, 2018 at 9:37am

    Hey Again, Hope you had a Great Weekend, 

    Please update to Salient Theme Version 8.5.5 and Salient VC 5.4.7. 

    If you are not seeing the Plugin Update Notification you need to uncheck the " Disable Theme Reccomended Plugin Notifications " Field in "Salient Theme Options Panel"  -> General Settings -> "Toggle Theme Features" Section .

    To get a list of Bug Fixes and new Feature addons in the Latest Theme update,  the changelog can be viewed here : http://themenectar.com/changelogs/salient.html .

    Update the theme by following this guide: http://themenectar.com/docs/salient/updating-salient/ .

    Also clear your cache using this guide: https://themenectar.ticksy.com/article/6226/ 

    Best.

    ThemeNectar Support Team 

  •   Adam replied privately
  •  3,034
    Andrew replied
    May 21, 2018 at 6:06pm

    Hey there,

    Thanks for reaching in,

    Please try to manually update your site via FTP and let me know how it goes, http://themenectar.com/docs/salient/updating-salient/ .

    Regards

  •   Adam replied privately
  •  9,016
    Tahir replied
    May 22, 2018 at 10:34am

    Hey Again,

    If its running alright then no need to put more effort in it .

    Best

    ThemeNectar Support Team 

  • Adam replied
    May 23, 2018 at 3:29pm

    Okay, sure. However, upgrading the theme did not fix my original problem with the search results showing the code of the page. I did not see this listed in the changelogs for 8.5.5 either.

  •  3,034
    Andrew replied
    May 23, 2018 at 7:36pm

    Hey there,

    Thanks for reaching in,

    Have you tried plugin compatibility test. Please try deactivating your third party plugins one by one while clearing your cache each time in order to figure out if one of them is causing this.

    Hope this helps,

    Regards