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  Public Ticket #1590026
Video Blog Post appearance
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Comments

  • Alice started the conversation
    May 28, 2018 at 9:27am

    Hi,

    I am using a video format for a blog post. Unfortunately in my mozilla firefox and chrome it is being displayed very awkwardly. Not so in your salient example. It works fine in the Internet Explorer.

    Please have a look at the attachment. Any idea what I have done wrong?

    regards,
    *alice.

  •  9,007
    Tahir replied
    May 28, 2018 at 9:29am

    Hey Again,

    Try installing this plugin or similar :https://wordpress.org/plugins/videojs-html5-player/ . 

    Best

    ThemeNectar Support Team 

  • Alice replied
    May 30, 2018 at 7:33am

    Hello Tahir,

    In the content of a single post the video displays allright and normal. 

    The problem exists for the settings of the post (see attachment). Here I cannot place a shortcode of the plugin. What can I do?

    regards, *alice.

  •  9,007
    Tahir replied
    May 30, 2018 at 10:27am

    Hey Again,

    Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.

    Best


    ThemeNectar Support Team 

  •   Alice replied privately
  •  9,007
    Tahir replied
    June 1, 2018 at 11:18am

    Hey Again,

    Add this into the Custom CSS box located in your Salient Options panel (All custom css provided is tested in the Live Browser so it will work as intended . If you cant see any changes make sure there is no red cross in the Custom CSS Box as that syntax error would cause all css below it to not show up on the Frontend):

    .mejs-container, .wp-video {
    min-height: 340px !important;
}

    Thanks

    ThemeNectar Support Team