Demo content is not available. This issue has been discussed previously and I believe it is down to my hosts running the latest PHP on 7.2.5 but you have stated that Salient is only compatible with PHP 7.1. My hosts do not go backwards with PHP and so their advice is to ask you to make the theme compatible.
I have tried installing the demo content manually but it comes back telling me that the file was empty. I followed the instructions here to the letter but it will not work at all >> http://themenectar.com/docs/salient/importing-demo-content/
The information you have given me has nothing to do with the issue. It is almost as if you have given me the answer to a completely different question. Besides that the hosts PHP setting all match or exceed the settings you mention below.
You have supplied me with a theme that I have purchased which is not fit for purpose. You mention nowhere in plain sight that this is an issue for people wanting to use your theme and if this is not resolved in the next day or so I will be expecting a full refund as the theme is not fit for purpose.
Demo content is not available. This issue has been discussed previously and I believe it is down to my hosts running the latest PHP on 7.2.5 but you have stated that Salient is only compatible with PHP 7.1. My hosts do not go backwards with PHP and so their advice is to ask you to make the theme compatible.
I have tried installing the demo content manually but it comes back telling me that the file was empty. I followed the instructions here to the letter but it will not work at all >> http://themenectar.com/docs/salient/importing-demo-content/
Hey there,
Thanks for reaching in,
The recommended PHP configuration limits are as follows:
max_execution_time 60
memory_limit 256M
post_max_size 48M
upload_max_filesize 48M
Please set them as follows and let me know if it helps,
Regards
Andrew,
The information you have given me has nothing to do with the issue. It is almost as if you have given me the answer to a completely different question. Besides that the hosts PHP setting all match or exceed the settings you mention below.
You have supplied me with a theme that I have purchased which is not fit for purpose. You mention nowhere in plain sight that this is an issue for people wanting to use your theme and if this is not resolved in the next day or so I will be expecting a full refund as the theme is not fit for purpose.
Please respond post haste.
Hey there,
Thanks for reaching in,
The theme ships as is. We do not perform modifications. Also refunds are handled by envato https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund
Regards