Okay
  Public Ticket #1626137
demo import
Closed

Comments

  • jijuambeltz started the conversation

    Hi There

    I'm just starting to work with your theme but it seems I can not import demos.
    I was especially interested in business-2 demo (It's the only reason I purchased the theme.)  but when using the "demo importer" option I only able to import a couple of demos (Ascend and Agency). With the other demos, the progress bar starts running but it never reachs its end.

    I also tried to do it maually by following this instructions:
    http://themenectar.com/docs/salient/importing-demo-content/
    But when trying to import the xml file I obtain a "500 internal error"
    (apparently due to incorrect permissions or to an improper directive within the .htaccess file)

    My WP version is 4.9.6 and. 
    My hosting provider is a hostgator's business plan and it seems that max_execution_time setting value is 30.
    https://support.hostgator.com/articles/php-settings-that-cannot-be-changed

    Is there any easy way/trick/workaround i can finally import the demo?

    As you can imagine, changing my hosting provider or upgrade to another plan is not an option for me.

    I'd really appreciate you help/advice.

    Regards


  •  9,005
    Tahir replied

    Hey J,

    Please check for server php errors using this guide: http://premium.wpmudev.org/blog/your-complete-guide-to-troubleshooting-wordpress/ . It would be best to contact the hosting provider and have them look into this as they are aware of the Server Configuration Details .

    Best


    ThemeNectar Support Team