Okay
  Public Ticket #1628165
stuck with Loading
Closed

Comments

  • Wally started the conversation
    July 2, 2018 at 2:07pm

    Hello,

    If you click in the menu at another section then it load's and then you see a white screen and you dont see the page.

  •  3,030
    Andrew replied
    July 2, 2018 at 7:13pm

    Hi Wally,

    For us that link in the screenshot loads i.e. http://www.clippa.nl/contact/

    This is on first try.

    Did you fix this or is it specific to a browser you are using?
    And did you check your plugins i.e. other than salient wpbakery page builder?

    Please clarify.

  • Wally replied
    July 2, 2018 at 8:56pm

    Hi andrew,

    I didnt fix this problem but i use Google chrome and it happen everytime after i update every plugin.


  •  3,030
    Andrew replied
    July 3, 2018 at 12:05pm

    Hey there,

    Your PHP Settings are likely not correct. 

    Please ensure you are running the PHP version 7.1 and not 7.2 as it is causing issues .

    You can verify your PHP configuration limits by installing a simple plugin called WordPress phpinfo http://wordpress.org/extend/plugins/wordpress-php-info/

    Recommended PHP configuration limits are as follows:

    max_execution_time 60
    memory_limit 256M
    post_max_size 48M
    upload_max_filesize 48M

    Please have your host fix this up for you.

    Regards