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  Public Ticket #1644577
Product page visual builder not working
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Comments

  • LarsMarjew started the conversation
    July 17, 2018 at 10:56am

    Hello,

    I'm trying to make a webshop page in Salient Theme with WooCommerce. Unfortunately the Visual Builder is not showing up when i'm trying to edit any of the product pages, Which i imported via a demo.

    I have already updated my version of the Salient Theme, and all the plug-ins(WooCommerce, Salient WPBakery Page Builder).

    I'm looking forward for your assistance!

  •  9,001
    Tahir replied
    July 17, 2018 at 11:16am

    Hey 

    Your PHP Settings are likely not correct. Also ensure you are running PHP version 7.1 and not 7.2 as its incompatible .

    You can verify your PHP configuration limits by installing a simple plugin called WordPress phpinfo http://wordpress.org/extend/plugins/wordpress-php-info/

    Recommended PHP configuration limits are as follows:

    • max_execution_time 60
    • memory_limit 256M
    • post_max_size 48M
    • upload_max_filesize 48M

    Please have your hosting provider fix this for you so it can be installed correctly. 

    Thanks 

    ThemeNectar Support Team