Okay
  Public Ticket #1648383
WPbakery
Closed

Comments

  • DarrylBome started the conversation
    July 20, 2018 at 7:17am

    The website was built using Ammps Server, everything worked fine. But now, it has been packaged to hosting and the WPBakery elements do no want to open for edit. Screenshot attached. Please advice

  •  9,001
    Tahir replied
    July 20, 2018 at 10:27am

    Hey 

    Your PHP Settings are likely not correct. Also ensure you are running PHP version 7.1 and not 7.2 as its incompatible .

    You can verify your PHP configuration limits by installing a simple plugin called WordPress phpinfo http://wordpress.org/extend/plugins/wordpress-php-info/

    Recommended PHP configuration limits are as follows:

    • max_execution_time 60
    • memory_limit 256M
    • post_max_size 48M
    • upload_max_filesize 48M

    Please have your hosting provider fix this for you so it can be installed correctly. 

    Thanks 

    ThemeNectar Support Team