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  Public Ticket #1649925
Theme Uploading Error
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Comments

  • only4envato started the conversation

    While uploading Salient.zip file this error showing after 100% uplaod -

    The theme directory "Salient_Theme" does not exist.

    Kindly support solve this issue ?

  • only4envato replied

    Hello ! Kindly respond ?

  • only4envato replied

    Please reply !

  •  75
    Scott replied

    Hey there,

    Thanks for reaching in,

    Did you follow the instructions here? http://themenectar.com/docs/salient/installation/

    Looking forward to hearing from you,

    Regards

    Themenectar Support Team

  • only4envato replied

    Yes i followed every instruction. But couldn't upload.

  •  9,001
    Tahir replied

    Hey 

    Your PHP Settings are likely not correct. Also ensure you are running PHP version 7.1 and not 7.2 as its incompatible .

    You can verify your PHP configuration limits by installing a simple plugin called WordPress phpinfo http://wordpress.org/extend/plugins/wordpress-php-info/

    Recommended PHP configuration limits are as follows:

    • max_execution_time 60
    • memory_limit 256M
    • post_max_size 48M
    • upload_max_filesize 48M

    Please have your hosting provider fix this for you so it can be installed correctly. 

    Thanks 


    ThemeNectar Support Team 

  • only4envato replied

    Hello PHP 7.0 is compatible ?


  •  9,001
    Tahir replied

    Yes it should work . 

    Best 


    ThemeNectar Support Team 

  • only4envato replied

    Still i'm facing the problem !

    Tried 7.0 and 7.1 but couldn't succeed :-(

  •  9,001
    Tahir replied

    Try adjusting the other options . 

    Best


    ThemeNectar Support Team 

  • only4envato replied

    Dear i've tried everything same error again.

    What we do now ? Literally stuck with this issue for 2 days.

  •  9,001
    Tahir replied

    Please check for server php errors using this guide: http://premium.wpmudev.org/blog/your-complete-guide-to-troubleshooting-wordpress/ . It would be best to contact the hosting provider and have them look into this as they are aware of the Server Configuration Details .

    Best


    ThemeNectar Support Team 

  • only4envato replied

    Hi dear , finally uploaded the theme ,

    One more to go ! How can i remove this things ?

    *Photo attached.

  •  3,030
    Andrew replied

    Hi there,

    That is the sidebar widgets in the blog sidebar widget in appearance \ widget area.

    You can remove the widgets from there or alternatively remove the sidebar by selecting a a layout that does not have a sidebar from salient \ blog - styling - blog type.

    Cheers.