I'm currently testing out the awesome salient particle feature however have noticed when trying to load the website on mobile the particle system doesn't seem to work? Is this on purpose and is there a way I could either get this to work for mobile or if I can set an image for mobile instead but have desktop still showing the particle feature?
I've managed to get it working on mobile now! For some reason it was just that page that didn't work, so I recreated the page and it works fine now!
Is there anyway I can make the particles smaller when someone on mobile views it? Currently the particles are too close together and too big for the image to be easily seen. If that isn't possible if there a way I could maybe disable this feature for mobile users?
Unfortunately not. I was hoping to maybe figure out a way to make the particles X size for Desktop Users and Y size for Mobile Users but I don't think there is a way for me to do this unfortunately.
Hello!
I'm currently testing out the awesome salient particle feature however have noticed when trying to load the website on mobile the particle system doesn't seem to work? Is this on purpose and is there a way I could either get this to work for mobile or if I can set an image for mobile instead but have desktop still showing the particle feature?
Many thanks,
Jake
Hey there,
Thanks for reaching in,
The particle feature does work on mobile. You might wanna check your PHP config or check for conflicting plugins within your installation.
Regards
Themenectar Support Team
Hey Scott,
There's only a few plugins that are installed and I've tested the mobile site with all of the plugins disabled and unfortunately no luck.
Current PHP version we have on the server is PHP 5.4. Does this meet the requirements for this to work on mobile?
Thanks,
Jake
Hey Jake,
Thanks for reaching in,
The theme requires a minimum of PHP version 5.6 but works really well with version 7.1. I would suggest you do an upgrade.
Hope this helps,
Regards
Themenectar Support Team
Hey Scott!
I've managed to get it working on mobile now! For some reason it was just that page that didn't work, so I recreated the page and it works fine now!
Is there anyway I can make the particles smaller when someone on mobile views it? Currently the particles are too close together and too big for the image to be easily seen. If that isn't possible if there a way I could maybe disable this feature for mobile users?
Many thanks,
Jake
Hey there,
Thanks for reaching in,
I see you got the particle smaller on your sample page, Is that what you were aiming to achieve?
Regards
Themenectar Support Team
Hey Scott,
Unfortunately not. I was hoping to maybe figure out a way to make the particles X size for Desktop Users and Y size for Mobile Users but I don't think there is a way for me to do this unfortunately.
Many thanks,
Jake
Hey there,
Thanks for reaching in and sorry for delayed response.
We will look into it and get back to you as soon as we get a solution
Regards
Themenectar Support Team