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  Public Ticket #1696585
Color overlay
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  • Anne-Laure started the conversation

    Hello,

    I did the last update and just realize that all the color overlays on rows disappeared. The configuration is still ok, but the color overlay doesn't appear.

    I tried to import an Salient Template, and the problem is the same.

    Do you know why ?

    Thank you for your help.

  •  8,996
    Tahir replied

    Please update Salient WPBakery Page Builder 5.5.2 as well as the Theme.

    If you are not seeing the Plugin Update Notification you need to uncheck the " Disable Theme Reccomended Plugin Notifications " Field in "Salient Theme Options Panel"  -> General Settings -> "Toggle Theme Features" Section .

    To get a list of Bug Fixes and new Feature addons in the Latest Theme update,  the changelog can be viewed here : http://themenectar.com/changelogs/salient.html .

    Update the theme by following this guide: http://themenectar.com/docs/salient/updating-salient/ .

    Best.


    ThemeNectar Support Team 

  • Anne-Laure replied

    Thank you.

    I had to purge the cache after all the updates to see the overlays again.

    Have a nice day

  •  75
    Scott replied

    Hey there,

    Thanks for reaching in,

    Please be sure to reach in in case you encounter another issue,

    Regards

    Themenectar Support Team

  • weddingquartets replied

    Hello,

    I'm having this same problem after updating to Salient 10.. overlays are gone.  I'm using Salient WPBakery Page Builder v5.6, and the front end editor doesn't work either..

    Any suggestions?

    Thanks!

    Ross

  •  8,996


    ThemeNectar Support Team 

  • weddingquartets replied

    Thank you for the quick response!  I looked at the guides.. I did use the Envato Market plugin to update Salient and the WPBakery Page Builder, but I'm still not seeing the overlay.  The other weird thing was I had the Ascend theme skin before upgrading, but after upgrading the main image in the lefthand column didn't stretch all the way to the row below.  I had to switch to the Original theme skin, then it did (highlinequartet.com is my site).  

    Any other troubleshooting steps I can try to get the overlay to work?

    Thank you!

    Ross

  •  8,996
    Tahir replied

    Please create a new private ticket so we can have a look.

    Best


    ThemeNectar Support Team