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  Public Ticket #1698740
Carousel Rotating Incorrectly
Closed

Comments

  • tdtd started the conversation
    September 3, 2018 at 11:26am

    Hi,

    For some strange reason, my carousel is playing the slides in the wrong order during the auto-rotate.

    You can see from the URL displayed that it shows the slides in this order:

    1, 2, 7, 4, 5, 6, 7

    Please let me know how to fix this.

  •  8,996
    Tahir replied
    September 3, 2018 at 5:10pm

    Hey T,

    Please update to Salient Theme Version 9.0 and Salient WPBakery Page Builder 5.5.2 . 

    If you are not seeing the Plugin Update Notification you need to uncheck the " Disable Theme Reccomended Plugin Notifications " Field in "Salient Theme Options Panel"  -> General Settings -> "Toggle Theme Features" Section .

    To get a list of Bug Fixes and new Feature addons in the Latest Theme update,  the changelog can be viewed here : http://themenectar.com/changelogs/salient.html .

    Update the theme by following this guide: http://themenectar.com/docs/salient/updating-salient/ .

    Best.

    ThemeNectar Support Team 

  • tdtd replied
    September 3, 2018 at 5:27pm

    I've updated the theme and the page builder but the same problem still persists.

  •  8,996
    Tahir replied
    September 3, 2018 at 5:49pm

    Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.

    Thanks

    ThemeNectar Support Team 

  •   tdtd replied privately
  • PriitCool replied
    September 5, 2018 at 8:23pm

    I do have a exactly the same problem on one of the website I am managing!!!

    So please post your solution here! ;)

  • tdtd replied
    September 6, 2018 at 7:09am

    Will do PrittCool.


    Tahir - have you had a look over this yet?

    Thanks again.

  •  8,996
    Tahir replied
    September 6, 2018 at 10:31am

    Hey Again,

    The next update will include a fix for this as the Owl Carousel JS Library needs to be updated.

    Best

    ThemeNectar Support Team 

  • tdtd replied
    November 26, 2018 at 5:25pm

    Hi Tahir,

    You mentioned that this would be fixed in the next version. I've just updated from 9 to 9.02 but the issue still persists.

    Thanks,

    Tim

  •  8,996
    Tahir replied
    November 26, 2018 at 5:28pm

    Hey Again,

    9.0.2 is a minor update. You can see the Bug fixes in the changelog here : http://themenectar.com/changelogs/salient.html .

    Best

    ThemeNectar Support Team 

  • tdtd replied
    November 26, 2018 at 5:30pm

    Ah okay so I need to wait for 9.5?

    Thanks

  •  8,996
    Tahir replied
    November 26, 2018 at 7:10pm

    @tdtd, yes if it included the new option or fix .

    Best 

    ThemeNectar Support Team