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  Public Ticket #1700154
Can't deactivate call to action
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Comments

  • zigazuga started the conversation
    September 4, 2018 at 12:42pm

    Hi,


    Whenever I try to deactivate the "call to action" on WP menu Salient/call to action/pages to exclude the call to action it simply doesn't work.

    When I do it and save settings it temporarily works but after a few minutes the call to action gets back again on the excluded pages.

    I would like to remove it since that I can only configure 1 language in the CTA and my website is multilanguage so not fitting to have the CTA in just one of them.


    Thanks,

    Joaquim

  •  8,999
    Tahir replied
    September 4, 2018 at 4:38pm

    Hey Again,

    If you are using WPML you can set a CTA per language as well as other Theme Options. Be sure to contact WPML Plugin support so they can guide you in detail.

    Best 

    ThemeNectar Support Team 

  • zigazuga replied
    September 4, 2018 at 5:32pm

    Hi,


    Ok, I'll check with WPML.

    The problem here is that the excluded pages are not being excluded.

    I need to remove the CTA from some pages but can't. Is this a known issue of Salient?

    How to solve it?


    Thanks,

    Joaquim


  •  8,999
    Tahir replied
    September 4, 2018 at 7:08pm

    Hey Again,

    Try deactivating your caching plugin and check as we havent had anyone report this issue. 

    Please clear your cache using this guide: https://themenectar.ticksy.com/article/6226/ and have a look at this Article: http://themenectar.com/docs/salient/updating-salient/#troubleshooting .

    Best.

    ThemeNectar Support Team