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  Public Ticket #1701168
The website doesn't load properly
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Comments

  • salman_rvf started the conversation

    There's something very wrong with my blog using Salient theme. 

    It doesn't load properly most of the times. 

    When I try to open it, it loads and just a blank screen is shown. A blank white screen. 

    I refresh, it loads half with no CSS and everything looks haywire. I refresh again and it may or may not load the website properly. 

    Once it's loaded properly, I click on any blog link and the same again. I refresh, it may or may not load properly. 

    Sometimes, the entire website loads properly but not the main image on the top.

    What's happening? How do I fix this issue? 

    In case you're wondering:

    The PHP version is 7.1 and the PHP configuration limits are set as follows:-

    max_execution_time 60
    memory_limit 256M
    post_max_size 64M
    upload_max_filesize 64M_


  •  8,999
    Tahir replied

    Hey ,

    Your server might be timing out . 

    Please clear your cache using this guide: https://themenectar.ticksy.com/article/6226/ and have a look at this Article: http://themenectar.com/docs/salient/updating-salient/#troubleshooting .

    Best.


    ThemeNectar Support Team 

  • salman_rvf replied

    I cleared all the caches. Browser Cache, Wordpress W3 Total Cache, Cloudfare Cache.

    The same issue persists. 


  •  8,999
    Tahir replied

    Please deactivate those plugins and the CDN and check . Also contact your hosting provider and have them check for server issues. 

    Bes t


    ThemeNectar Support Team