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  Public Ticket #1701773
Half of Video Background showing on Mobile.
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Comments

  •  2
    Jake started the conversation

    Hey!


    I've noticed recently that when viewing the site on mobile, half of the video background decides to show up once the page is fully loaded.

    I'm unsure if this is a bug or if theres an easy fix.

  •  2
    Jake replied

    Update:

    I've managed to hide the video on mobile now using this media query:

    @media only screen and (max-width: 1000px) { 
        .nectar-video-bg {
            display: none !important;
        }
    }


    However, the video is obviously still being loaded. Is there anyway I can disable that or any improvements you could suggest?


    Thank you!

  •  8,998
    Tahir replied

    Please update to Salient Theme Version 9.01 and Salient WPBakery Page Builder 5.5.2 . 

    If you are not seeing the Plugin Update Notification you need to uncheck the " Disable Theme Reccomended Plugin Notifications " Field in "Salient Theme Options Panel"  -> General Settings -> "Toggle Theme Features" Section .

    To get a list of Bug Fixes and new Feature addons in the Latest Theme update,  the changelog can be viewed here : http://themenectar.com/changelogs/salient.html .

    Update the theme by following this guide: http://themenectar.com/docs/salient/updating-salient/ .

    Best.


    ThemeNectar Support Team 

  •  2
    Jake replied

    Hey Tahir,


    I updated the theme yesterday. I was wondering if there's a way to stop the video loading in the background on mobile?


    Some fantastic new additions to the theme with the update, fantastic work from you guys!

  •  2
    Jake replied

    I've just read the change log and seen the "Disable Video Backgrounds on Mobile" option so that should do it!


    Thank you Tahir! 

  •  75
    Scott replied

    Hey there,

    Thanks for reaching in,

    Have you already found where to Disable Video Backgrounds on Mobile or do you need help with that?

    Regards

    Themenectar Support Team

  •  2
    Jake replied

    Hey Scott,


    I found it, thank you!

  • euan replied

    Hello - I have the same issue. Only half the video appears on mobile. On latest version of theme and WP Bakery.

  •  8,998
    Tahir replied

    Please update to Salient Theme Version 9.0.1 and Salient WPBakery Page Builder 5.5.2 . 

    If you are not seeing the Plugin Update Notification you need to uncheck the " Disable Theme Reccomended Plugin Notifications " Field in "Salient Theme Options Panel"  -> General Settings -> "Toggle Theme Features" Section .

    To get a list of Bug Fixes and new Feature addons in the Latest Theme update,  the changelog can be viewed here : http://themenectar.com/changelogs/salient.html .

    Update the theme by following this guide: http://themenectar.com/docs/salient/updating-salient/ .

    Best.


    ThemeNectar Support Team