Okay
  Public Ticket #1704005
Code Errors
Closed

Comments

  • read2learn started the conversation

    I was testing different menu settings to see which menu looks the best, and now the code messed up and the text is smashed up together.

    This is the 5th time this has happened. It has happened with the older theme, and the new updated theme.

    Anytime I change anything with the logo, or menu settings, the text get's messed up on the entire website. Something is wrong with the theme.

    I checked all the plugins, so its not the plugins. I don't even have that many plugins.

    See attachment to see what happened to the text after I tested different settings with canvas menu...

    Also the canvas menu doesn't scroll on mobile phones which means that the menu is cut off and I can't see the entire menu. When I try to scroll the menu, the website in the background scrolls instead, and the menu remains static 

  •  8,999
    Tahir replied

    Hey 

    Your PHP Settings are likely not correct. Also ensure you are running PHP version 7.1 and not 7.2 as its incompatible .

    You can verify your PHP configuration limits by installing a simple plugin called WordPress phpinfo http://wordpress.org/extend/plugins/wordpress-php-info/

    Recommended PHP configuration limits are as follows:

    • max_execution_time 60
    • memory_limit 256M
    • post_max_size 48M
    • upload_max_filesize 48M

    Please have your hosting provider fix this for you so it can be installed correctly. 

    Also update to Salient Theme Version 9.01 and Salient VC 5.5.2. 

    If you are not seeing the Plugin Update Notification you need to uncheck the " Disable Theme Reccomended Plugin Notifications " Field in "Salient Theme Options Panel"  -> General Settings -> "Toggle Theme Features" Section .

    To get a list of Bug Fixes and new Feature addons in the Latest Theme update,  the changelog can be viewed here : http://themenectar.com/changelogs/salient.html .

    Update the theme by following this guide: http://themenectar.com/docs/salient/updating-salient/ .

    Best.


    ThemeNectar Support Team