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  Public Ticket #1705835
Button doesn't respond
Closed

Comments

  • socialjohn started the conversation
    September 9, 2018 at 8:36am

    Hi guys

    For some reason, the button on my Hero section just doesn't respond.

    Would love to get some help...

    Jonathan

  •  3,030
    Andrew replied
    September 9, 2018 at 10:48am

    Hi Jonathan,

    Could you try and reduce the size of the button.

    The hover event and clicking does work but if you hover over the words and on the right side of the button.
    Let us know how it goes. 

  • socialjohn replied
    September 9, 2018 at 2:00pm

    Hi Andrew


    Thanks for your reply

    No, still doesn't work...

    That's weird . It was fine up until a couple of edits ago

    Haven't really done anything except messing with the headlines in the section hero, and the button's text


    Any more ideas?

    Jonathan

  •  8,999
    Tahir replied
    September 9, 2018 at 8:15pm

    Hey 

    Your PHP Settings are likely not correct. Also ensure you are running PHP version 7.1 and not 7.2 as its incompatible .

    You can verify your PHP configuration limits by installing a simple plugin called WordPress phpinfo http://wordpress.org/extend/plugins/wordpress-php-info/

    Recommended PHP configuration limits are as follows:

    • max_execution_time 60
    • memory_limit 256M
    • post_max_size 48M
    • upload_max_filesize 48M

    Please have your hosting provider fix this for you so it can be installed correctly. 

    Thanks 

    ThemeNectar Support Team 

  • socialjohn replied
    September 11, 2018 at 5:53pm

    Hi Tahir. Thanks for your help


    I really don't think it's a PHP problem-

    The button in the bottom works just fine...


    Also, this button was also OK a couple of days ago

  •  8,999
    Tahir replied
    September 11, 2018 at 6:05pm

    Hey Again,

    Move the shape divider to the back as its overlapping the button : http://prntscr.com/kt8lcf. 

    Best

    ThemeNectar Support Team 

  • socialjohn replied
    September 11, 2018 at 7:13pm

    awesome!

    that works great

    thanks