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  Public Ticket #1715982
dubble letters / full height fail @media
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  •  15
    DrKarma started the conversation
    September 18, 2018 at 9:15am

    Hi,

    1. Please see attachement. As you can see the letters of the title seem to be shown dubble (check the point of the V) and I don't understand why. This only occurs with the insignia font (H1,H2,H3,H4,H5) I uploaded to the server and activated in the style.css. This was also the problem when I was using the 'Use any font'-plugin. Do you know how to fix this?
    2. On some iPads (so not al, checked 7, 2 failed) the full height row is way to high. The bg image is enlarged to much and I have to scroll down allot to see the content in that row. This is a problem I don't see, but my customer does on this iPad, so I can't investigate what the problem is. Do you know what could be the problem?

    Hopefully you can help me!

    Thanks in advance!

    Regards, Eefke

  •  8,998
    Tahir replied
    September 18, 2018 at 10:47am

    Hey I,

    Please provide the page url so that i can write up the custom css for whats possible.

    Thanks

    ThemeNectar Support Team 

  •   DrKarma replied privately
  •  8,998
    Tahir replied
    September 18, 2018 at 11:26am

    Hey Again,

    Try adjusting the letter spacing and check: http://prntscr.com/kvrfj9 .

    Best

    ThemeNectar Support Team 

  •  15
    DrKarma replied
    September 18, 2018 at 11:49am

    Sorry Tahir, That didn't do the trick...see attachment.

    Now I also found out that on my iPhone Safari does show the insignia font but Chrome is not...also in attachment.

    What now?

  •  8,998
    Tahir replied
    September 18, 2018 at 11:51am

    This is likely a font rendering issue . Try using a Google Font and check .

    Best 

    ThemeNectar Support Team 

  •  8,998
    Tahir replied
    September 18, 2018 at 11:51am

    Please update to Salient Theme Version 9.01 and Salient VC 5.5.2. 

    If you are not seeing the Plugin Update Notification you need to uncheck the " Disable Theme Reccomended Plugin Notifications " Field in "Salient Theme Options Panel"  -> General Settings -> "Toggle Theme Features" Section .

    To get a list of Bug Fixes and new Feature addons in the Latest Theme update,  the changelog can be viewed here : http://themenectar.com/changelogs/salient.html .

    Update the theme by following this guide: http://themenectar.com/docs/salient/updating-salient/ .

    Best.

    ThemeNectar Support Team 

  •  15
    DrKarma replied
    September 18, 2018 at 12:06pm

    Oké Tahir,

    I'll first migrate the website to it's own URL. Than everything will be updated and hopefully the fails are fixed.

    Thanks for your help!