Hello, I am attempting to install the theme I just purchased and the associated plug-ins. Everything seems to be installed/activated except the Plugin: Salient WPBakery Page Builder. The following occurs:
I read through the support forum and another person had posted with the same issue and the response was that the PHP version may not be the right version. I checked and I am using 7.1.17.
Is there anything else I can check to see why this might be failing?
Download the Installable WordPress file from ThemeForest .
Extract the zip file and locate the zipped js_composer_salient plugin within the plugins folder
Now install the plugin via WordPress (Plugins > Add New > Upload Plugin > browse for the salient/plugins/js_composer_salient zip file > Install & activate)
Hello, I am attempting to install the theme I just purchased and the associated plug-ins. Everything seems to be installed/activated except the Plugin: Salient WPBakery Page Builder. The following occurs:
Unpacking the package…
Installing the plugin…
Destination folder already exists. /var/www/wptbox/wp-content/plugins/js_composer_salient/
Plugin installation failed.
I read through the support forum and another person had posted with the same issue and the response was that the PHP version may not be the right version. I checked and I am using 7.1.17.
Is there anything else I can check to see why this might be failing?
Thanks!
Hey J,
The plugin files dont seem to have copied over correctly. The easiest way is to use the Easy Theme and Plugin Upgrades plugin and then upload the plugin manually. See url :https://wordpress.org/plugins/easy-theme-and-plugin-upgrades/ .
Also see :Install Recommended Plugin .
Manually Install Salient Visual Composer
Best
ThemeNectar Support Team