Okay
  Public Ticket #1733899
jQuery syntax error when using parallax fancy box
Closed

Comments

  •  1
    eimulex started the conversation

    Hi,

    We are trying to troubleshoot why we are getting jquery syntax error ( Syntax error, unrecognized expression: div#) only on homepage http://prntscr.com/l1p9o2

    its only present on homepage, which uses 8 fancy box parallax boxes with parallax background.

    Already tried deactivating some of the plugins, our custom.js and etc. nothing seems to eliminate that error.



  •  8,998
    Tahir replied

    Hey E,

    Make sure the Row ID fields are correct and there is no extra/empty space in there .

    Best 


    ThemeNectar Support Team 

  •  1
    eimulex replied

    Hi,

    We don't normally use ID's, just in a few cases when used as anchor.

    Anyway, double checked all the rows on homepage and all the ID fields are empty annd with no spaces.

    Any ideas?

    relative url: https://qualitas.has.lt/

  •  8,998
    Tahir replied

    Try turning off the minification plugin and update to Salient Theme Version 9.01 and Salient VC 5.5.2. 

    If you are not seeing the Plugin Update Notification you need to uncheck the " Disable Theme Reccomended Plugin Notifications " Field in "Salient Theme Options Panel"  -> General Settings -> "Toggle Theme Features" Section .

    To get a list of Bug Fixes and new Feature addons in the Latest Theme update,  the changelog can be viewed here : http://themenectar.com/changelogs/salient.html .

    Update the theme by following this guide: http://themenectar.com/docs/salient/updating-salient/ .

    Best.


    ThemeNectar Support Team 

  •  1
    eimulex replied

    First thing I've done before posting this was updating the theme to 9.0.1.

    Just updated the Salient VC to 5.5.2.

    Tried disabling all plugins, apart from Salient VC and still error persist in console...


  •  8,998
    Tahir replied

    Escalating the ticket to the Developer.

    Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.

    Best 


    ThemeNectar Support Team 

  •   eimulex replied privately
  •  1
    eimulex replied

    Hi,

    I see that all works well now with no errors in console. Thanks!

    Anyway, what was the issue?