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  Public Ticket #1736828
Contact Form is not working
Closed

Comments

  •  1
    Lucia started the conversation

    So I sent e-mails via website but it's never in my inbox. Checked all configurations from contact forms and nothing. Any help? on website, it shows that the e-mail has been sent successfully.

  •  8,998
    Tahir replied

    Try setting up this plugin and check : https://wordpress.org/plugins/wp-mail-smtp/ . 

    Best


    ThemeNectar Support Team 

  •  1
    Lucia replied

    Didn't work. Ask me to install another form plugin, I did as recommended and got no positive results.

  •  8,998
    Tahir replied

    Try switching to Another Default theme and check . That way we can confirm if the Salient Theme is causing an issue or not .

     Bes t


    ThemeNectar Support Team 

  •  1
    Lucia replied

    How do I do it without losing all the progress I've done so far on this theme?

  •  8,998
    Tahir replied

    Switching to another theme should not make you lose anything and you can switch it back to Salient As well . 

    Best 


    ThemeNectar Support Team 

  •  1
    Lucia replied

    Ok, I've done it. It's not the theme, thanks.