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  Public Ticket #1751641
Wordpress don't upload the them file
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  • WafaAlghatam started the conversation
    October 18, 2018 at 12:16pm

    Each time I try to upload the theme Zip file in Wordpress, I got "Problem uploading theme" message. I talked to Wordpress live support, and they asked me to try another them, which perfectly worked. So the problem might be with the theme file itself! How can I solve this issue please? I"m in a rush with the project deadlines 

  •  8,998
    Tahir replied
    October 18, 2018 at 12:21pm

    Hey 

    Your PHP Settings are likely not correct. Also ensure you are running PHP version 7.1 and not 7.2 as its incompatible .

    You can verify your PHP configuration limits by installing a simple plugin called WordPress phpinfo http://wordpress.org/extend/plugins/wordpress-php-info/

    Recommended PHP configuration limits are as follows:

    • max_execution_time 60
    • memory_limit 256M
    • post_max_size 48M
    • upload_max_filesize 48M

    Please have your hosting provider fix this for you so it can be installed correctly. 

    Thanks 

    ThemeNectar Support Team