I've updated our favicon on the Salient options panel, but the icon is still showing up as our old icon (that we had with a different Wordpress theme before) on other websites. For example: YouTube. From the screenshot of the Salient options panel, you can see that this is our current logo. But, in the screenshot from YouTube, you can see it's our old logo that it's grabbing. YouTube isn't the only website where this is happening. Please help!
Please clear your cache using this guide: https://themenectar.ticksy.com/article/6226/ and have a look at this Article: http://themenectar.com/docs/salient/updating-salient/#troubleshooting .
I cleared the cache using the guide and in every other way I could think of. Nothing worked. Are there any other possible options that I have? It's frustrating to have our old logo popping up everywhere. :/
I've updated our favicon on the Salient options panel, but the icon is still showing up as our old icon (that we had with a different Wordpress theme before) on other websites. For example: YouTube. From the screenshot of the Salient options panel, you can see that this is our current logo. But, in the screenshot from YouTube, you can see it's our old logo that it's grabbing. YouTube isn't the only website where this is happening. Please help!
Hey Again,
Please have a look at this Article :Header Logo Not Showing | Cant Change Demo Logo.
Best
ThemeNectar Support Team
Hey ,
Please clear your cache using this guide: https://themenectar.ticksy.com/article/6226/ and have a look at this Article: http://themenectar.com/docs/salient/updating-salient/#troubleshooting .
Best.
ThemeNectar Support Team
Hi again,
I cleared the cache using the guide and in every other way I could think of. Nothing worked. Are there any other possible options that I have? It's frustrating to have our old logo popping up everywhere. :/
Thank you!
Maria
Hey Again,
It might be added in manually in the server files.
Please contact your hosting provider so they can look into this .
Best
ThemeNectar Support Team