Okay
  Public Ticket #1765032
Video embed on portfolio
Closed

Comments

  •  3
    Dan started the conversation

    Any idea why I have these giant spaces above and below my featured video embed on the portfolio pages? I can't see anything in the css and the embed code is very clean:

    iframe src="https://player.vimeo.com/video/297819812" width="1920" height="1080" frameborder="0" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe

  •  8,996
    Tahir replied

    Hey again,

    Add this into the Custom CSS box located in your Salient Options panel (All custom css provided is tested in the Live Browser so it will work as intended . If you cant see any changes make sure there is no red cross in the Custom CSS Box as that syntax error would cause all css below it to not show up on the Frontend):

    .player .vp-player-layout {
        top: 0px !important;
    }

    Thanks


    ThemeNectar Support Team 

  •  3
    Dan replied

    Hi Tahir

    That hasn't fixed the problem. Another example:

    https://toiwhakaari.ac.nz/portfolio/an-arm-a-leg/

    Definitely no red crosses in the Custom CSS box.

    Cheers,

    DS


  •  8,996
    Tahir replied

    Hey Again,

    Yes i rechecked the css wont work as the div is inside the iframe embed code . See screenshot: http://prntscr.com/lcp4cf .

    Could you try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Best 


    ThemeNectar Support Team 

  • ronald replied

    hi there. I know this post is closed.
    I'm having the same problem. Big space above the video.

    Do you know what plugin is causing this conflict?

  •  3
    Dan replied

    Hi Ronald, I haven't had a chance to do the testing Tahir asked for as the site is too busy. I'll have to make some time this weekend and get back to you.

    DS


  • ronald replied

    hi Dan

    I've just deactivated all plugins, except "Salient WPBakery Page Builder" and its still the same.

    @Tahir.  Is there anything else that might be causing this?


  •  8,996
    Tahir replied

    @R

    Please update to Salient Theme Version 9.02 and Salient VC 5.5.2. 

    If you are not seeing the Plugin Update Notification you need to uncheck the " Disable Theme Reccomended Plugin Notifications " Field in "Salient Theme Options Panel"  -> General Settings -> "Toggle Theme Features" Section .

    To get a list of Bug Fixes and new Feature addons in the Latest Theme update,  the changelog can be viewed here : http://themenectar.com/changelogs/salient.html .

    Update the theme by following this guide: http://themenectar.com/docs/salient/updating-salient/ .

    Best.


    ThemeNectar Support Team 

  •  8,996
    Tahir replied

    Hey Dan,

    This reply is to Dan.

    Add this into the Custom CSS box located in your Salient Options panel (All custom css provided is tested in the Live Browser so it will work as intended . If you cant see any changes make sure there is no red cross in the Custom CSS Box as that syntax error would cause all css below it to not show up on the Frontend):

    iframe.iframe-embed {
        height: 480px !important;
    }

    Thanks

    Best.

    For Ronald, Pls do make a new separate ticket citing your issue detail with your website link.



    ThemeNectar Support Team 

  •  3
    Dan replied

    Fixed, perfect. Thanks.