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  Public Ticket #177576
Cannot upload media to Sliders
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  • Jeff started the conversation

    Hello,

    I cannot upload media to either the home slider, or the nectar slider.  I watched the tutorial, and followed instructions specifically, but no success.

    Here's where the hangup is:

    When I click on Home Slider/Add New, or Nectar Slider/Add New, it takes me to the "Add New Slide" page.  Then, when I click on the "upload" button, nothing happens.  It just says "javascript:void(0);" in the status bar at the bottom of my browser. 

    I tried it in Chrome, Firefox and Safari, with same problems.  I even reinstalled the theme.  I'm using Wordpress 3.8.1.

    Also, I cannot upload anything to the Media Library.  When I click on "Media/Add New", the 'Upload New Media' page appears.  I click on the 'Upload' button, which takes me back to the Media Library page with following error message at top "Error saving media attachment." I didn't even get the chance to select a file to upload.

    One thing to note, is that I am able to successfully upload media/images to my pages through the "Visual Composer" feature.

    Please advise.

    Thank-you

  •  8,939
    Tahir replied

    Hey Jeff!

    Seems like a plugin conflict. Do you have any third-party Plugins installed ?. If yes please try deactivating them one by one to find the culprit. 

    Cheers


    ThemeNectar Support Team 

  • Jeff replied

    Hello Tahir,

    Thanks for the tip. Third-party plugin was the culprit, and problem is solved!

    Have a nice day.