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  Public Ticket #1783921
In-page CSS editor keeps crashing
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Comments

  • joshbuttsphoto started the conversation
    November 14, 2018 at 7:20pm

    Whenever I am using the in page CSS editor on the salient page builder, I keep getting the AW Snap! error. I have done this on multiple different computers and multiple different internet connections and the same thing happens usually after about 20-80 seconds of editing.

  •  9,085
    Tahir replied
    November 15, 2018 at 11:45am

    Hey 

    Your PHP Settings are likely not correct. Also ensure you are running PHP version 7.1 and not 7.2 as its incompatible .

    You can verify your PHP configuration limits by installing a simple plugin called WordPress phpinfo http://wordpress.org/extend/plugins/wordpress-php-info/

    Recommended PHP configuration limits are as follows:

    • max_execution_time 60
    • memory_limit 256M
    • post_max_size 48M
    • upload_max_filesize 48M

    Please have your hosting provider fix this for you so it can be installed correctly. 

    Thanks 

    ThemeNectar Support Team 

  • joshbuttsphoto replied
    November 16, 2018 at 4:08am

    I Checked. I'm running 7.1. It's still been having the same issues stated previously.

  •  9,085
    Tahir replied
    November 16, 2018 at 10:47am

    Please check for server php errors using this guide: http://premium.wpmudev.org/blog/your-complete-guide-to-troubleshooting-wordpress/ . It would be best to contact the hosting provider and have them look into this as they are aware of the Server Configuration Details .

    Best

    ThemeNectar Support Team