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  Public Ticket #1785141
Video background and H1 tag
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  • Lawrence started the conversation

    On the Homepage (http://www.thera-play.co/) there's a background video that doesn't play on Chrome, but does play on Firefox. (The video used to play fine in both browsers. I'm not sure when it stopped working.)

    There's also H1 text that reads, "BUILD YOUR CHILD'S CONFIDENCE". The text shows on Chrome, but not Firefox. Thank you for any help!

  •  8,996
    Tahir replied

    Hey Again,

    This was fixed and is due to the Chrome Autoplay policy.

    Please update to Salient Theme Version 9.0 and Salient WPBakery Page Builder 5.5.2 . 

    If you are not seeing the Plugin Update Notification you need to uncheck the " Disable Theme Reccomended Plugin Notifications " Field in "Salient Theme Options Panel"  -> General Settings -> "Toggle Theme Features" Section .

    To get a list of Bug Fixes and new Feature addons in the Latest Theme update,  the changelog can be viewed here : http://themenectar.com/changelogs/salient.html .

    Update the theme by following this guide: http://themenectar.com/docs/salient/updating-salient/ .

    Best.


    ThemeNectar Support Team 

  • Lawrence replied

    That worked. Thank you!

  • daanz replied

    Updating today didn't work for me, the homepage header video still didn't autoplay. After some research I found that Chrome will autoplay videos if they are Muted, so if the video element has the property 'muted'. Adding this in my <head> did the trick for me:

    <script>
    jQuery(document).ready(function(){  
        jQuery('video.slider-video').prop('muted', true);
       });
    </script>

    Cheers,

    Daan


  •  75
    Scott replied

    Hey Daanz,

    Thanks for reaching in and also for your workaround.

    We will be sure to pass this around.

    Regards

    Themenectar Support Team