Okay
  Public Ticket #1787744
back to top button on mobile
Closed

Comments

  • Dmitry started the conversation
    November 18, 2018 at 1:07pm

    Hi,

    I've turned ON "Keep Back To Top Button On Mobile" in Salient settings, but it still missing on mobile version of my site.

    Is there any way to fix it?

    Thanks.

  •  8,996
    Tahir replied
    November 18, 2018 at 3:41pm

    Hey Again,

    Seems to be showing alright : http://prntscr.com/ljv2jq . 

    Please clear your cache using this guide: https://themenectar.ticksy.com/article/6226/ and have a look at this Article: http://themenectar.com/docs/salient/updating-salient/#troubleshooting .

    Best.

    ThemeNectar Support Team 

  • Dmitry replied
    November 19, 2018 at 9:33pm

    Hi, Tahir

    Thanks for the quick response! 

    I cleared the cache with WP Super Cache plugin and checked all once again.

    Back To Top Button is still missing on mobile. I checked on the other two phones of my friends. Can you chek it from mobile?

  •  8,996
    Tahir replied
    November 20, 2018 at 3:23pm

    Which OS are you testing it on Mobile ?. 

    Best

    ThemeNectar Support Team 

  •   Dmitry replied privately
  •  8,996
    Tahir replied
    November 21, 2018 at 3:50pm

    Have noted it in the Buglist so the developer can look into this for upcoming update. 

    Best 

    ThemeNectar Support Team 

  • Dmitry replied
    November 21, 2018 at 6:56pm

    Thank you!