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  Public Ticket #178787
Nectar Slider video backgrounds don't load in IE
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  • Eline started the conversation

    Hi Nectar,

    I am testing my website in many different browsers. The Nectar video background works great in Firefox, Chrome and Safari, but dus not load at all in Internet Explorer. The Nectar Slider still images do load, but the video's don't. What do I need to do to get them to work in IE?

    Thanks,

    Eline Vera

  •  1,086
    ThemeNectar replied

    Hey Eline! Sorry for the delay I was on a short break - thanks for your patience :) 

    Can you try supplying an actual .mp4 for the .mp4 field instead of .mov? I'm seeing this getting returned in the console in IE so I belive that's what the issue is :)

     
     AUDIO/VIDEO: Unknown MIME type.
    

    Cheers!